Support

We're here to help with anything related to your family's account, content, or privacy.

Common requests

• Report content or a person: use the "Report a concern" option directly on any story, or "Report" on a family member's profile — these go to our safety team automatically and don't require an email.
• Delete your account: Profile → Danger Zone → Delete my account inside the app, or see our account deletion page for a web-based option.
• Privacy questions: see our Privacy Policy, or email us directly.
• Appeal a blocked report: every report notice includes a one-tap appeal option; you can also email us with the date and content involved.